There are no exchanges if the plastic bands are taken off, or any refunds (for sanitation reasons). Also there are no exchanges after 3 days of receiving the hair but I know you will love the hair!

Also If you would like to cancel an order with us, you will be charged a 20% re-stocking fee. Please note that a cancellation can ONLY be made if the items have not been packaged and shipped. Once the items have been sent you must then wait to receive the package, then return the items you don't want (postage paid by buyer, you). 

Order will process on the following business day.